Returns & Exchanges

At DIXXON, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

3

Pack and Ship

Place your items in their original packaging and secure the prepaid label to the outside of the box before dropping it off at any authorized carrier location.

4

Inspection and Refund

After our warehouse receives and inspects your items for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing