Frequently Asked Questions

Everything you need to know about your DIXXON gear.

How do DIXXON flannels fit compared to other brands?

Our flannels are designed with a signature athletic fit. They run true to size, but if you prefer a looser, more traditional workwear feel or plan to layer heavily, we recommend sizing up.

When will my order ship?

Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.

What is your return and exchange policy?

We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that limited edition collaboration releases may be final sale.

How should I care for my DIXXON products to prevent shrinking?

To maintain the integrity of the fabric, we recommend machine washing in cold water and hanging to dry. Avoid high heat in the dryer to prevent any unwanted shrinkage.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Sezzle.